Support & FAQ
Find answers to common questions about our repair services, warranties, and how to get in touch with us.
Frequently Asked Questions
Yes — you're welcome to drop your appliance off at our workshop in Jacobs, or we can pick it up and deliver it back to you once it's repaired. Just let us know which you'd prefer when you message us on WhatsApp.
Yes — we provide a warranty of 3 to 6 months covering the repair work carried out and any parts we fit, depending on the type of repair. If the same issue recurs within that period, bring it back to us and we'll sort it out.
Most repairs are completed the same day. If a specific part needs to be ordered in, that typically adds 3-4 days — we'll let you know upfront if that's the case.
We service major brands including Defy, KIC, and Samsung
Monday-Friday 08:00-16:30, Saturday 08:00-12:00. Closed Sundays and public holidays
The easiest way is WhatsApp — tap the button below and we'll respond as soon as possible
Ready to Get Help?
The easiest way to reach us is through WhatsApp. Send us a message and our team will respond as soon as possible.
Chat to Us on WhatsApp